Expertise
At Advanced Metrics, we specialize in the fields that matter most in the health and human service field.
We’ve honed our expertise and dedicated our efforts to support and empower those who make a difference in people’s lives.
Mental and Behavioral Health
Advanced Metrics intentionally employs individuals with diverse professional backgrounds and expertise, including a team with extensive clinical experience in the field of behavioral and mental health. In employing individuals of this caliber, Advanced Metrics strategically maintains a finger on the pulse of the industry, incorporating personal, real-world experience to proactively identify needs and thoughtfully address end-user feedback. Our team gives voice to the customer even when they are not present to best inform each reiteration of our software solutions. The result is an intuitive and supportive software solution paired with a team of credible, compassionate individuals who are not only an asset to our organization, but to the overall health of our communities.
Care Coordination & Community Health
Care coordination involves deliberately and efficiently organizing and sharing information to achieve safer and more effective care. Clinical needs are assessed and known ahead of time and communicated to the right people to provide a comprehensive and effective plan of care. Advanced Metrics helps customers innovatively measure outcomes in human services to address health concerns and associated social issues such as food insecurity, social exclusion, and economic instability.
Care coordination involves deliberately and efficiently organizing and sharing information to achieve safer and more effective care. Clinical needs are assessed and known ahead of time and communicated to the right people to provide a comprehensive and effective plan of care. Advanced Metrics helps customers innovatively measure outcomes in human services to address health concerns and associated social issues such as food insecurity, social exclusion, and economic instability.
Care Coordination & Community Health
Data Consulting
The Advanced Metrics team is committed to allowing our customers’ data to speak for itself. While other organizations may try to manipulate information into telling a set story, we strongly believe in asking the data what story it wants to tell us. Our team consists of individuals with strong analytical and reporting skills, eager to dig into and digest the wealth of information provided by our customers and reveal the clear narrative of a story begging to be told. The team is approachable, knowledgeable, and innovative, forever seeking and recommending ideas for improving data outputs to better serve our customers. We are dedicated and committed to data sensitivity, ensuring all information entered into our systems remain organized, private, and secure. The team here at Advanced Metrics truly embraces the phrase “Making Data Human”.
Advanced Metrics follows a vetted science to service implementation model that delivers support and specialized training for the initial and ongoing success of our software initiatives. We have facilitated organizational, county, and statewide implementation of our software applications in over 600 organizations across the United States. Our Six-Step Implementation model is grounded in a collaborative relationship with the customer and involves ongoing assessment allowing for successful data collection and reporting.
Implementation
Implementation
Advanced Metrics follows a vetted science to service implementation model that delivers support and specialized training for the initial and ongoing success of our software initiatives. We have facilitated organizational, county, and statewide implementation of our software applications in over 600 organizations across the United States. Our Six-Step Implementation model is grounded in a collaborative relationship with the customer and involves ongoing assessment allowing for successful data collection and reporting.
Project Management
Advanced Metrics’ Partnership Managers are dedicated to following a standardized project management process to increase productivity and ensure our customers are well-informed throughout the entire process. The PMT ensures best practices are implemented, including developing appropriate internal processes and documenting these as standard operating procedures. The team cues projects based on priority and reviews schedules to ensure resources are available to complete projects. Key Performance Indicators (KPIs) enable team members to have visibility into potential project impediments in order to proactively identify solutions.
Advanced Metrics architects solutions with the core knowledge of user experience, ensuring we are positioned to deliver intuitive, easy to use interfaces for our customers. We are a team of innovators and explorers, charting our own course by experimenting with new tools and ideas. Our team applies a critical layer of analytical thinking to every opportunity and challenge, while simultaneously maintaining curiosity for what the future might hold, forever living in a space of innovation and agility. Our team holds a breadth of experience that allows us to take advantage of our strengths while finding opportunities for growth. While we are explorers at heart, we know our ultimate destination is in creating safer, healthier communities.
Innovation
Innovation
Advanced Metrics architects solutions with the core knowledge of user experience, ensuring we are positioned to deliver intuitive, easy to use interfaces for our customers. We are a team of innovators and explorers, charting our own course by experimenting with new tools and ideas. Our team applies a critical layer of analytical thinking to every opportunity and challenge, while simultaneously maintaining curiosity for what the future might hold, forever living in a space of innovation and agility. Our team holds a breadth of experience that allows us to take advantage of our strengths while finding opportunities for growth. While we are explorers at heart, we know our ultimate destination is in creating safer, healthier communities.
Partnerships
Advanced Metrics prioritizes a collaborative approach to working with customers and vendors. We view all collaborators as partners in health, walking side-by-side on their journey to creating thriving communities. We see beyond the initial ask to the long-term need of the end-user and work together to understand the workflow while connecting with the person or people behind it. This holistic approach to engagement benefits both our products and our relationships. We invest in team members who not only have industry experience but a passion for remaining a source of support, positivity, and clarity for our customers. With a clear focus on building and maintaining healthy, productive relationships we bypass the traditional vendor-client dynamic and build a true community.
Ensuring data security is integral to being a good partner, which is why Advanced Metrics holds the HIPAA Seal of Compliance and undergoes the SOC 2 audit process annually. Additionally, our cloud-based solutions are hosted within a secure, multi-tenant environment, ensuring only those with permissions to access information, CAN access information. Standard protocols dictate end-users generate complicated passwords using set rules as guidelines. Multi-Factor Authentication (MFA) is enforced at the end-user level, adding an additional layer of integrity to our security protocol. However, the effectiveness of controls cannot rise above the integrity and ethical values of the people who create, administer, and monitor them, which is why Advanced Metrics has established operational requirements that support the achievement of security commitments, relevant laws and regulations, and other system requirements across all aspects of the business.
Security
Security
Ensuring data security is integral to being a good partner, which is why Advanced Metrics holds the HIPAA Seal of Compliance and undergoes the SOC 2 audit process annually. Additionally, our cloud-based solutions are hosted within a secure, multi-tenant environment, ensuring only those with permissions to access information, CAN access information. Standard protocols dictate end-users generate complicated passwords using set rules as guidelines. Multi-Factor Authentication (MFA) is enforced at the end-user level, adding an additional layer of integrity to our security protocol. However, the effectiveness of controls cannot rise above the integrity and ethical values of the people who create, administer, and monitor them, which is why Advanced Metrics has established operational requirements that support the achievement of security commitments, relevant laws and regulations, and other system requirements across all aspects of the business.